Shipping & Delivery Policy
Shipping Policy
1. Order Processing
Once you place your order, we typically process and dispatch it within 1 – 2 business days (excluding weekends or public holidays). Orders placed after 4 PM IST may be processed the next business day.
2. Delivery Timelines
- For locations within Tamil Nadu, delivery is usually within 2 – 4 business days after dispatch.
- For other regions in India, standard delivery may take 3 – 7 business days, depending on location and carrier availability.
- Please note: delivery times are estimates and may vary due to season, courier delays or remote addresses.
3. Shipping Charges
Shipping charges are calculated at checkout. We offer free standard shipping for orders over [Insert Threshold] ₹.
For orders below that threshold, a flat rate or region-based shipping fee will apply.
4. Tracking Your Order
Once your order has been dispatched, you will receive an email or SMS with a tracking number (where applicable). You can use this to monitor the progress of your shipment.
5. Damaged / Lost Shipments
Please inspect your package at the time of delivery. If you find any damage or suspect the contents are incomplete, please contact us immediately at:
Phone: +91 81249 99937
Email: thirdeyepoy@gmail.com
We will assist you with claims or replacement as per our policies.
6. Delivery Delays
While we endeavour to meet delivery estimates, sometimes delays are inevitable due to courier partner issues, weather, public holidays or remote delivery locations. We appreciate your understanding and will keep you informed wherever possible.
7. International Shipping
At present, we do not offer international shipping (or if you do: include regions, duties, taxes). If we expand this in future, charges, customs duties and longer delivery estimates will apply.
8. Changes to This Policy
We reserve the right to update this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Us
For any questions about these Terms & Conditions, please contact us at:
Phone: +91 81249 99937
Email: thirdeyepoy@gmail.com
Address: No 47, 7th Street, Tatabad, Coimbatore, Tamil Nadu, India
